Q: What is Freshdeals Mall?

A: Freshdeals Mall is a multi-vendor website that hosts several other ecommerce websites using subdomains as their respective URLs. This means that you can access multiple shops on a single platform, making it easier to buy products online.

Q: How can I buy products on Freshdeals Mall?
A: To buy products on Freshdeals Mall, simply browse through the different shops available on the website. When you find a product that you want to buy, add it to your cart and proceed to checkout. You can pay using various payment methods, including credit and debit cards, online banking, and e-wallets. Delivery fees will be paid at checkout along with the product you bought.

Q: How does Freshdeals Mall ensure the safety of its customers?

A: Freshdeals Mall works with reliable third-party courier services to ensure the safe delivery of products. We also moderate the payment process to make sure that it is secure for our customers. Additionally, we encourage our merchants to provide accurate and detailed product descriptions to avoid any confusion or misunderstandings.

Q: What payment methods are accepted on Freshdeals Mall?

A: Freshdeals Mall accepts various payment methods, including credit and debit cards, online banking, and e-wallets. We will moderate the payment process to ensure that all transactions are safe and secure.

Q: Can I return products bought on Freshdeals Mall?

A: Each merchant on Freshdeals Mall has their own return policy. Customers should check with the respective merchant’s return policy before making a purchase. If you encounter any issues, you can contact our customer support team for assistance.
Q: Does Freshdeals Mall offer one shipping fees from multiple shops?
A: No, unlike other brick and mortar malls, Freshdeals Mall is an online platform wherein shop owners are located remotely in several places.  Each store you buy from will have a corresponding shipping fee.  Which will be calculated at checkout depending on the address a buyer will provide at checkout.